Welcome to Reliability Solutions

Your Gateway to achieving World Class Reliability and developing true Supplier Excellence with our proven methods

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Driving Supply Chain Quality Excellence with a simple 5 step model

Achieving World Class Reliability with a Holistic model

Reliability Improvement Training

Reliability Solutions mission is to provide high-quality services that caters exactly to your needs, while fostering a sense of  innovation. We believe in combining expertise with a personal touch, ensuring that every interaction you have with us is nothing short of excellent.

With more than four decades of experience, we deliver world-class reliability and supplier excellence, enabling organizations to achieve greater success through our specialized expertise and innovative solutions.

We provide customized programs focused on Reliability Improvement and Supply Chain Quality Excellence, serving a comprehensive range of products and components within the Electronic, Semiconductor, and Electro-Mechanical industrial sectors.

Read On to find out EXACTLY how we can promise you success !

Global Industrial Solutions

Reliability Solutions provides testing and improvement programs to help your company predict and control failure rates.

At Reliability Solutions, we assess Supplier Capability to achieve World-Class Quality and Reliability Levels.

Any company operating in the electronic and electro mechanical manufacturing industry understands that a reduction in the cost of failure leads to a significant impact on profit margin. They also understand that reliability improvement training in isolation is not sufficient in today’s modern and fast-moving environment. That is why Reliability Solutions has developed a range of packages that offer a more practical, integrated solution. Call us and we would be delighted to discuss further how our solutions may end up costing you less than training alone.
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Our Approach

FMEA’s Plan-Do-Check-Act Approach

FMEA stands for ‘Failure Mode and Effect Analysis’ and is a systematic method of looking ahead to avoid problems, defects, issues with new designs and new products entering manufacture.

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Your Tailored Solutions to World-Class Reliability

A structured, expert-led program designed to reduce failures, improve performance, and deliver measurable ROI.

1

Gap Analysis & Executive Insights

A 2-day deep-dive analysis of your reliability systems, resulting in a clear executive report with targeted recommendations, improvement areas, and ROI projections.

2

Custom Reliability Improvement Program

We design and launch a KPI-driven improvement roadmap with clear goals—targeting design maturity, MTTF, failure rate reduction, and long-term cost savings.

3

Performance Monitoring & Review

A formal, ongoing review process is established to track progress, adjust strategy, and ensure accountability for results.

More About How To Start Your Tailored Solutions

We have worked with Martin for 8 or 9 years. Initially we brought him to SMART to help change our quality culture as our internal processes were too lax, and our suppliers were immature.

Martin did a deep dive GAP analysis of our development and manufacturing methods and suggested a 10-initiative focusssed program to get us on track. This took only 9 months to implement, and it changed our company culture significantly.

Now quality is the key focus of all employees, and our AFRs are truly at a world class level, saving us significant service costs.

He helped us with a new Asian supplier with questionable quality. We strongly encouraged them to hire Martin and to adopt his tools and methods. They took his teachings to heart, and they are now a world class manufacturer with factories and systems that rival Japanese companies.

Martin knows his stuff. I would highly recommend his services if you wanted to improve your product quality and reliability.

Kevin Dalgleish, Dir HW Development SMART Tech Canada

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